Privacy Policy

Data Controller

On behalf of Hafjell Tourist AS, Johannes Nermo is the data controller responsible for the company’s processing of personal data.

Personal Data We Store

We store the following personal data about our customers: name, address, phone number, and email address. We also store purchase history and behavioural patterns on our website, including information about how each customer navigates the site.

Purpose of Processing

We process personal data in order to fulfil our obligations under agreements with you. We also use the data to provide you with information, offers, and service related to your purchase via email, phone, SMS, and postal mail.

We additionally use purchase history and website behaviour data to understand how users interact with our website.

Legal Basis for Processing

Contact details (name, address, phone number, email) are processed to fulfil purchase agreements. The legal basis is GDPR Article 6 (b).

Where consent has been given, data may also be used to provide information, offers, and service via email, phone, and SMS. The legal basis is GDPR Article 6 (a). You may withdraw consent at any time.

Where consent has been given, purchase history and behavioural data may be used for personalised recommendations and marketing. The legal basis is GDPR Article 6 (a). Consent may be withdrawn at any time.

Collection of Personal Data

We store the personal data you provide on our website.

We use cookies on our website to ensure a good user experience and service.

Under the Electronic Communications Act, we inform visitors about the use of cookies. Read more about cookies here: [insert cookie policy link if applicable].

Disclosure to Third Parties

We do not share, sell, transfer, or otherwise disclose personal data to third parties unless legally required.

To fulfil our obligations, necessary data may be shared with our partners:

  • Vidsyn Restaurantdrift AS

  • Nermo Restaurantdrift AS

Retention of Data

Data that we are legally required to retain under accounting legislation will be stored for up to 5 years.

Your Rights

You have the right to access, correct, delete, and request transfer of your personal data.

You may lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe processing is in violation of applicable rules.

Data Protection Officer

Our data protection officer is Johannes Nermo, ensuring compliance with applicable data protection laws and regulations.

Information Security

We protect your personal data through both physical and digital access controls, as well as encryption of sensitive information where applicable.

Cookies and Tracking Technologies

Our website uses tracking technology from Facebook (Facebook Pixel). The pixel collects data such as IP address, Facebook cookies, and user actions (conversions). It may also support advanced matching using email and address data; however, this is not enabled on nermohotell.no.

What the Data Is Used For

Statistics and market analysis

We use Facebook Pixel to generate statistics that help us understand website usage, including most visited pages, traffic sources, and peak usage times.

Marketing and personalisation

nermohotell.no uses Facebook Pixel data to target and personalise advertising. If you do not wish to receive personalised Facebook ads, you can opt out via Facebook’s settings.

Contact Information

Requests regarding access, correction, or deletion of personal data may be sent to:

johannes@nermo.no
Hafjell Tourist AS
Kongsvegen 5
2636 Øyer
Norway